ReLivR
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Getting Started

How do I create an account?

Click "Get Started" on the homepage, fill in your name, email, and password, and choose whether you want to post tasks (Creator) or earn money (Earner). You can explore both roles after signup.

Is it free to sign up?

Yes. Creating an account is completely free. There are no monthly fees or charges for browsing.

Do I need a university email?

No — anyone can join with any email. If you’re at a South African university, verifying your student email earns a verified-student badge, increases your trust score, and unlocks student-only deals.

For Creators

How do I post a task?

Log in, click "Post Task", fill in the details (title, description, budget, deadline, skill tags), review, and submit. It goes live immediately.

What if the earner does poor work?

Don't release payment. Use in-platform messaging to give specific feedback and request revisions. If the earner refuses, raise a dispute. Do not release payment until you are satisfied.

For Earners

How do I write a good pitch?

Be specific. Reference the task directly, explain your relevant experience, give a realistic timeline, and be honest about your price. Generic pitches get ignored.

How quickly do I get paid?

As fast as the two of you arrange it. ReLivR does not process payments yet, so you agree the amount and method with the creator and settle directly — many people pay on completion. In-app payments are planned; until then, agree the terms in the task messages first. This applies to South African bank accounts.

Payments

My payment failed. What do I do?

Check your card details are correct and that you have sufficient funds. If the problem persists, try a different card or contact your bank.

Can I get a refund if I'm not happy?

Refunds are only processed through the dispute resolution system. Do not release payment until you are satisfied — once released we cannot reverse the transfer.

My Account

How do I change my password?

Go to Profile → Security → Change Password. You will need your current password to set a new one.

How do I delete my account?

Go to Profile → Security → Delete Account. Pending transactions must be resolved before deletion.

Technical Issues

The app doesn't work on my phone.

ReLivR is designed to work on all modern mobile browsers. Try Chrome on Android or Safari on iOS. If the problem persists, please report it.

Still stuck? Email support@relivr.co.za — we respond within 24 hours.

© 2026 ReLivR (Pty) Ltd · Makhanda, Eastern Cape
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